FAQ’s

How does the video subscription service work?

To get access to the yoga video library go to Yoga>Video Subscription>Add to Basket>Pay

As part of this process you will create a membership account

The fee is for one month and renews automatically until you cancel

To cancel go to My Account>Video Subscription>Cancel

Where is the link for the Zoom class I’ve purchased?

When you buy a place in a Zoom class you will be sent a payment receipt via email. The log-in link for the class will be included in this email.

How does the subscription for the Individual Coaching Online work?

If you’re interested in the Individual Coaching Online then please complete and submit the Questionnaire that is linked from Triathlon>Individual Coaching Online. There is no obligation on your part at this point. Jack will review your answers and make contact to discuss working together. If we decide to proceed then a start will be agreed and you should purchase a subscription.

The fee is for one month and renews automatically until you cancel

To cancel go to My Account>Subscriptions>Cancel

Do I need an account to make a purchase?

Products other than subscriptions can be purchased as a guest.

If you want to subscribe to the Video Subscription service or the Individual Coaching Online you will need to create a membership account.